CUSTOMER SERVICE REPRESENTATIVE(Sales)
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface with merchandising personnel,at all levels,and provide technical information on company products and services.
Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.
Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
Coordinate delivery schedules and monitor delivery personnel.
Organize promotional demonstration activities for home and Hew York marketing office.
Respond to and resolve customer complaints.
Manage office operations and produce correspondence.
Control stock and conduct purchasing procedures.
Assist sales department in establishing client base/sales territories.
SUMMARY OF QUALIFICATIONS
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
Exceptional communication/interpersonal and organizational skills.
Notice
Background summary accentuates candidate&39;sacquired professional skills and impressive track record.
Listing relevant courses adds weight to candidate&39;seducational credentials.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
客户服务代表(销售)
经验
1989 -现在的牛津剑桥,INC .)
接口与销售人员、各级和提供技术信息对公司的产品和服务。
与客户交流,提供建议的选择产品。监控生产以保证实现客户规范。
与合同跟单员对供应合同谈判。进行广泛的材料成本核算流程。
协调交付时间表和监控交付人员。
组织宣传示范活动房屋和凿纽约营销办公室。
应对和解决客户投诉。
管理办公室业务和生产对应。
控制库存并进行采购程序。
协助销售部门建立客户/销售地区。
总结的资格
提供销售支持服务的能力。包括建立客户基础、广泛的客户服务、电话营销、陌生拜访、销售领域发展。
始终达到/超过销售目标,制定销售计划,销售从8美元增加到2500万美元。
全面的管理知识生产;保证货物及时和准确的陈述;善于协调交付过程,组织交付时间表和监控交付人员。
在促进操作过程的丰富经验,应对客户投诉,解决问题元素;与信贷部门确定客户帐户状态。处理采购的供应商,合同谈判、采购、信件,账户调整和库存控制。
特殊的沟通/人际交往和组织能力。
请注意
背景总结强调了候选人的专业技能获得和令人印象深刻的记录。
清单相关课程补充有力候选人的教育凭证。
教育
1993年至今先知大专
副学位课程